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Table
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Defamation in the Workplace
New
Sexual Harassment Guidelines are Emerging
DEFAMATION
IN THE WORKPLACE
by
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Ron Schwartz is a Chicago, Illinois employment lawyer who represents
workers in defamation actions.
Introduction
Current and former employees are sometimes targets
of false statements made in the workplace. Defamation is a tort
action which allows the employee who was wronged (plaintiff) to
recover for harm to his or her reputation. In the workplace, such
situations typically happen when an employee is falsely accused
of serious misconduct. Other common situations are when the employer
provides a false reference or performance evaluation.
Slander and libel are forms of defamation. The common
law cause of action for defamation is a remedy which can be used
in the representation of employees. The following topics will be
covered here:
1) publication of the defamatory statement;
2) qualified privilege;
3) defamation per se;
4) innocent construction;
5) defamation per quod,
6) damages potential and
7) protecting employees wrongfully accused.
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Publication of Defamatory Statement
The publication (or communication) of the false statement
to someone other than the plaintiff is essential whether the defamatory
statement is in writing (libel) or made verbally (slander). Typically,
the false statements will be communicated to other employees of
the corporation.
However, the defamation law of many states does not
recognize communications between employees of a corporation as a
"publication" of the defamatory statement. In contrast, in Illinois,
communications between corporate employees are enough to establish
the publication requirement. Gibson v. Philip Morris, Inc., 292
Ill. App. 3d 267, 276, 685 N.E.2d 638, 645 (5th Dist. 1997), appeal
denied, 176 Ill. 2d 573, 690 N.E.2d 1381 (1998).
Qualified Privilege
Ordinarily, workplace plaintiffs must still overcome
the defense of "qualified privilege," also known as conditional
privilege, which the employer can plead as an affirmative defense.
The qualified privilege “is based on the policy of protecting
honest communications of misinformation in certain favored circumstances
in order to facilitate the availability of correct information.”
Kuwik v. Starmark Star Marketing and Administration, Inc., 156
Ill. 2d 16, 24, 619 N.E.2d 129, 132 (1993). Communications which
take place in the workplace ordinarily are covered by qualified
privilege.
Thus, even if a statement is false, an employer still
may be insulated from liability based on the qualified privilege.
An employer will lose the insulation from a qualified privilege
if the employer abuses the privilege. One way to prove abuse is
to establish that the employer, or its agent, had a direct intent
to injure the plaintiff.
In Illinois, actual malice must be proven by a minimum
standard of recklessness once the qualified privilege has been established
by the defendant. 156 Ill. 2d at 19, 619 N.E.2d at 135 (1993).
"[A]n abuse of a qualified
privilege may consist of any reckless act which shows a disregard
for the defamed party's rights, including the failure to properly
investigate the truth of the matter, limit the scope of the material,
or send the material to only the proper parties."
-
156 Ill. 2d at 20, 619 N.E.2d at 136.
-
Defamation Per Se
Libel and slander cases are often, as a practical
matter, won or lost on the basis of whether the plaintiff-employee
can establish defamation per se. The plaintiff-employee who establishes
defamation per se is entitled to presumed damages without any specific
proof of injuries. Defamation per se “requires that the words
used are in and of themselves so obviously and naturally harmful
that proof of special damages is unnecessary.” Fried v.
Jacobson, 99 Ill. 2d 24, 27, 457 N.E.2d 392, 400 (1983).
There are four classes of words, if falsely communicated,
which constitute defamation per se:
-
-
1) Those imputing the commission of a criminal offense;
2) Those imputing infection with a communicable disease of
any kind which, if true, would tend to exclude one from society;
3) Those imputing inability to perform or want of integrity
in the discharge of duties of office or employment; and
4) Those prejudicing a particular party in his profession or
trade. Id.
Some Illinois appellate courts have shown reluctance
in allowing plaintiff-employees to establish defamation per se through
the third or fourth classes of words. E.g., Heying v. Simonaitis,
126 Ill. App. 3d 157, 466 N.E.2d 1137 (1st Dist. 1984). However,
Gibson v. Philip Morris, Inc. held that the statements of
the defendants which falsely alleged that Gibson, a salesperson,
sold incentive items, such as a Marlboro belt buckle, for personal
profit, rather than utilizing them for company promotions:
could have been found false
by implication and could have been found to have been written in
such a manner as to impute plaintiff with a want of integrity (theft
of company property) in the discharge of his employment, the third
category of defamation per se.
292 Ill.App.3d at 274, 685 N.E.2d at 644.
Innocent Construction Doctrine
Another potential pitfall for employees asserting
defamation per se is the innocent construction doctrine. Even if
the challenged statement fits within one of the recognized categories
which will sustain a per se action, recovery will not be allowed
if the statement can reasonably be given an innocent construction.
The innocent construction rule does not apply to defamation per
quod claims. Anderson v. Vanden Dorpel, 172 Ill. 2d 399,
412 667 N.E.2d 1296, 1302 (1996).
A court must consider a statement in context in determining
whether it is capable of an innocent construction, giving the words
and their implications their natural and obvious meaning. Gardner
v. Senior Living Systems, Inc., 314 Ill. App.3d 114, 119, 731
N.E.2d 350, 354 (2000), citing Bryson v. News America Publications,
Inc., 174 Ill.2d 77, 90, 672 N.E.2d 1207, 1215 (1996).
It is a question of law
for the court to decide as to whether an innocent interpretation
is reasonable. A court is not required to construe the words in
their best possible sense where the defamatory meaning is far more
reasonable, nor does a Court need to “espouse a naivete unwarranted
under the circumstances.”
Gardner, 314 Ill. App.3d at 119-120, 731 N.E.2d at
355, quoting Bryson, 174 Ill.2d at 94, 672 N.E.2d at 1217.
Defamation Per Quod
In the absence of defamation per se, a plaintiff-employee
must meet the more demanding requirements of a defamation per quod
action. In such circumstances, a plaintiff must plead and prove
extrinsic facts to explain the defamatory meaning of the statement.
The plaintiff must also plead and prove special damages. Bryson
v. News America Publications, Inc., 174 Ill. 2d 77, 103, 104,
672 N.E.2d 1207, 1221 (1996). As a practical matter, a plaintiff
may find it difficult to prove special damages.
Damages
If the claimant establishes that the qualified privilege
has been breached and that defamation per se occurred, the recovery
may be substantial. However, the common law tort of defamation does
not include the remedy of attorney’s fees.
The recovery in Gibson v. Philip Morris is
encouraging. The plaintiff, at trial, received $15,000 for lost
wages, $100,000 for lost benefits at $20,000 per year for five years,
$100,000 for personal humiliation, mental anguish, and suffering,
and $1,000,000 for punitive damages. These damages were affirmed
on appeal. 292 Ill. App. 3d at 279, 685 N.E.2d at 647.
Protecting Employees Wrongfully Accused
Raymond Hugley v. The Art Institute of Chicago, et
al., No. 98 L 8352 is a workplace defamation case which was decided
by a jury trial. Mr. Hugley, the Art Institute's locksmith, asserted
that he was discharged after being falsely accused by a security
guard of making a death threat against another employee.
Judge James P. Flannery, Jr., Law Division, Jury Section,
Circuit Court of Cook County, Illinois, presided over the jury trial.
On January 26, 2000, the jury reached a verdict of $116,470 against
The Art Institute of Chicago and the security guard who made the
false statement. $41,470 was stipulated as special damages for net
back pay loss. $75,000 was general damages for personal humiliation,
embarrassment, injury to reputation and standing in the community,
mental suffering, and anguish and anxiety. The judgment included
a stipulation for Hugley to receive credit to his pension from the
date of his termination through January 2000.
Ronald B. Schwartz and Edward J. Whalen represented
Mr. Hugley. Bruce R. Alper and Thomas M. Wilde represented the Art
Institute and the security guard.
Conclusion
Actions for slander and libel are another way to address
workplace wrongs. Like other employment remedies, the employment
lawyer must carefully assess whether the facts of a particular situation
fit the elements and defenses of a defamation action.
©Ronald B. Schwartz, 2002, 2003
Revised: 8/17/2002
You can contact Mr. Schwartz at MEL@workplacelawyer.com
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New
Sexual Harassment Guidelines are Emerging
by
Mary Keating
Baltimore, Maryland
www.keating-law.com
The US Court of Appeals for the Fourth Circuit, widely viewed
as the most conservative of the Circuit Courts of Appeal, recently decided
in favor of a plaintiff alleging sexual harassment. In Smith v. First
Union Bank, The employer had convinced the lower court that because the
victim's supervisor had not made sexual advances to her, she had no claim
for sexual harassment. On appeal, decided on January 19, 2000, the appeals
court reinstated the plaintiff's claim and sent the case back for trial.
The appeals court decided that the lower court had taken too narrow a
view of what may constitute sexual harassment. While unwanted sexual advances
may be involved, the core of a sexual harassment case under Title VII
is the creation of a hostile work environment based on a worker's gender.
In Smith, the supervisor's "barrage of threats and gender-based insults"
was enough to state a claim of sex discrimination.
The Supreme Court has interpreted sexual harassment claims several times
in the past two years. A new set of guidelines is developing for the adequacy
of an employer's response to sexual harassment or complaints of sexual
harassment. (These rules also apply to harassment based on other types
of discrimination forbidden by Title VII of the Civil Rights Act, such
as race, national origin and religion). In short, an employer is liable
for a supervisor's sexual harassment if (1) the supervisor took tangible
job action, such as firing an employee, as a result of the sexual harassment;
or (2) the employer knew about or circumstances indicated that it should
have known about the harassment, and nothing was done. And in the latter
case, if the employer had an effective and well-publicized anti-harassment
policy in effect, however, that might have ended the harassment, and the
plaintiff unreasonably failed to take advantage of it and alert the employer
of the situation, then the employer may limit or eliminate its exposure
to damages.
The Supreme Court also has upheld the idea that sexual harassment need
not be one sex victimizing the other; so long as the illegal activity
occurs because of the victim's sex, the gender of the perpetrator is irrelevant.
In Oncale v. Sundowners Offshore Services, Inc., for example, a male worker
was the target of offensive behavior, including threats of rape, by his
male supervisor. The Supreme Court reinstated the case, which had been
dismissed below, calling for the lower courts to apply common sense, and
allow cases to go to trial only where there was pervasive offensive conduct
that on an objective standard was severely abusive.
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